Q: How do I place an order?
A: To place an order, simply browse our collection of 3D pop-up cards, select the ones you like, and add them to your cart. Proceed to the checkout page, enter your shipping information, and choose a payment method to complete your purchase.

Q: How long will it take to receive my order?
A: We aim to dispatch orders within 2-3 business days. The delivery time will vary depending on your location within NSW. Once your order is shipped, you will receive a confirmation email with tracking details to keep you informed about the progress of your package.

Q: What if I have a problem with my order?
A: If you encounter any issues with your order, such as damaged or missing items, please contact our customer support team within 7-10 days of receiving your package. We will gladly assist you and resolve any problems as quickly as possible.

Q: Do you offer international shipping?
A: Currently, we only offer shipping within NSW. We do not provide international shipping services at this time.